Expertise

What we’ve learnt along the way.

Over a thousand successful projects and a full pipeline — we’ve accumulated a wealth of experience and insights on strategy and design, work processes and technology. The blog reveals what we’ve learned:

Digital Infrastructure for NGOs and Decentralized Organizations : When a temporary solution is the strategy

Tool proliferation, project funding that doesn’t cover operating costs, and a lack of internal IT expertise—three patterns that consistently lead to the same problems in decentralized organizations. In this article, learn what successful organizations do differently and ...

NEXT Pharma Summit 2026 : From Pilot to Production: Why Pharma Is Still Stuck in Experiment Mode – and What Makes the Difference

NEXT Pharma Summits 2026 in Dubrovnik: Our impressions from two days—what’s driving the industry, where the most candid discussions took place, and what this means for digital platforms in the pharmaceutical sector.

Panel discussion at the Next Pharma Summit in Dubrovnik

E-Commerce | Digital Commerce : Agentic Commerce: Your shopping cart no longer needs you

Agentic Commerce is the key trend in digital retail for 2026. Artificial intelligence is shaping e-commerce and how consumers will shop in the future. In this article, learn how organizations can transition their shopping experience to Agentic Commerce.

Image of a visualised digital ecosystem symbolising Agentic Commerce.

Insights Artificial Intelligence | Life Sciences : AI Implementation in the Life Sciences Industry: Survey Results on the Biggest Challenges

We conducted a survey and asked executives in the life sciences and pharmaceutical industries about the biggest hurdles to AI adoption. The results are clear: two issues in particular are blocking or slowing down the implementation of artificial intelligence in business ...

Agentic AI in Life Sciences : Beyond the Hype: What Agentic AI Actually Means for Life Sciences

When we talk about AI in the pharmaceutical industry, it’s easy to get swept up in the promise of the technology. But as we explored with senior leaders from pharma, medtech, and digital health at our recent executive event the real conversation isn’t about what AI can d...

Illustration of various molecules in the Factorial colors orange, blue, and green.

Artificial Intelligence : Human Machine Interfaces: Turning Dialog Oriented AI into Engaging Web Experiences

Websites as we know them have worked according to the same principle for decades: We navigate through menus and search for desired information and content. With HMIx your website becomes an active part of the user experience. Interactive, data driven and personalize...

3D illustration of the letters AI in blue on a dark background with abstract shapes and cloud elements – modern concept image for artificial intelligence, digital technology and future technologies.

1st Place at the European Commission Drupal AI Hackathon “Play to Impact 2026” : From Code to Clarity: Rethinking Hackathons in the Age of AI

Hackathons have always meant one thing to me: code, caffeine, and controlled chaos. At the European Commission Drupal AI Hackathon Play to Impact 2026, however, it was about much more than a working demo. Our goal was to show how AI agents can concretely, tangibly, and respons...

Winning team at the European Commission Drupal AI Hackathon 2026

Open Source : 25 Years of Drupal: From an Open Source Project to the Backbone of Digital Ecosystems

On January 15, Drupal turned 25 years old. What began in 2001 as a simple open source experiment by founder Dries Buytaert in Antwerp is now one of the most powerful frameworks for complex digital platforms worldwide. Drupal has grown up. And with it, the requirements for digi...

DAM Software : Digital Asset Management Software or Data Chaos?

Digital Asset Management (DAM) is now a central building block for efficient work with digital materials. It brings assets together in one place, avoids duplicate work, facilitates collaboration, and noticeably reduces effort and costs. What is often underestimated ...

Aerial view of neatly arranged, color-coded shipping containers in parallel rows, symbolizing organized digital asset management and structured storage systems.

Artificial Intelligence : AI workflow automation: Scalable use of AI agents

AI workflow automation is the new standard in process automation. Discover why previous agentic workflows are reaching their limits and how FlowDrop offers a simple and cost-effective alternative to AI workflow automation.

An illustration with a human lower body part diving into a computer display.